If an order is filled and delivered to the recipient and there is a question of the quality of the arrangement, the recipient should contact us directly. In almost every case, we will gladly replace the arrangement. To request a replacement, Providence Florist must be contacted within 24 hours of the delivery.
Bear in mind that flowers are perishable. Proper care is required. No refunds will be made. No replacements will be made for any order should the recipient or sender not notify us within 1 day of the original delivery date. It is the responsibility of the sender to review all of the information provided on this website relating to replacements.